Frequently Asked Questions — Centre de Physiothérapie Dounia, Montreux

Online via our booking system, by phone, by email or directly at reception. We recommend calling for your first appointment so we can direct you to the most appropriate therapist.

Your physiotherapy prescription (if you have one), your insurance card, any relevant medical documents (MRI, X-ray, surgical notes) and comfortable clothing.

Initial assessment: 45 to 60 minutes. Follow-up sessions: 30 to 45 minutes. Specialist sessions (Huber 360, LPG, drainage): 30 to 60 minutes depending on the protocol.

For an acute condition: 2 to 3 sessions per week. For post-operative rehabilitation: 2 sessions per week. For maintenance or prevention: 1 session per week or fortnight.

Yes, provided you notify us at least 24 hours in advance. Late cancellations may be subject to a charge.

Yes. Physiotherapy is covered by mandatory health insurance (KVG/LAMal) with a medical prescription. Centre de Physiothérapie Dounia is KVG/LAMal approved. Coverage applies after your annual deductible and a 10% co-payment.

For KVG/LAMal reimbursement, yes. Without a prescription, certain services remain accessible at private rates or covered by supplementary insurance (VVG/LCA) depending on your policy.

A standard prescription covers 9 reimbursed sessions. Beyond that, your doctor can write a medical report to extend coverage.

Yes, for recognised medical indications (lymphoedema, post-surgical), lymphatic drainage is covered by LAMal with a doctor's prescription.

All residents of Switzerland must hold Swiss basic health insurance (KVG/LAMal), regardless of nationality. Once enrolled, you have the same physiotherapy coverage as Swiss nationals. Contact us if you need guidance.

A motorised force-sensor platform enabling active rehabilitation in closed kinetic chain. Particularly indicated for back pain, proprioception, balance and fall prevention.

A deep mechanical massage device used in a medical context to treat post-operative scars, fibrosis, lymphoedema and connective tissue disorders.

Not recommended in cases of severe acute pain, unhealed fracture, or uncontrolled cardiovascular condition. Your therapist will check these points during the initial assessment.